Well Smart Group engaged us through successive stages of the proposed redevelopment of the former Club Med resort on Lindeman Island.
Our approach: We progressively rebuilt the resort forecasts from a demand-led and segment-based foundation. Revenue and costs were tested across accommodation, food and beverage, events, wellness, transport, activities, staff accommodation and the Village Centre, while reflecting island logistics, shared services and the interaction between each component.
Services provided: Independent forecast review; branded and unbranded scenario testing; operational assessment; departmental revenue modelling; design and facilities review; island logistics and staffing analysis; hotel, villa and Village Centre forecasts; and consolidated resort financial modelling.
Lindeman Island, Whitsundays, Queensland.
The work created a transparent and integrated commercial framework to support design development, staging, capital allocation, funding discussions and operator engagement. It also enabled changes to the resort mix and facilities to be tested without losing sight of their effect on consolidated performance.
Island resort feasibility cannot be assessed through rooms revenue alone; transport, staffing, food and beverage, activities and infrastructure are fundamental to both the guest experience and the cost base.
