Skip to main content

Privacy Policy

PRIVACY POLICY

Hotel Advisors Global is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hotel Advisors Global website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your personal information

Hotel Advisors Global collects personally identifiable information, such as your email address, name, business name or telephone number. Hotel Advisors Global also collects anonymous demographic information, which is not unique to you, such as your zip/postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Hotel Advisors Global. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This Information Is used by Hotel Advisors Global for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hotel Advisors Global website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hotel Advisor Global’s public message boards, this information may be collected and used by others. Note: Hotel Advisors Global does not read any of your private online communications.

Hotel Advisors Global encourages you to review the privacy statements of websites you choose to link to from Hotel Advisors Global so that you can understand how those websites collect, use and share your information. Hotel Advisors Global is not responsible for the privacy statements or other content on websites outside of the Hotel Advisors Global website.

Use of your personal information

Hotel Advisors Global collects and uses your personal information to operate the Hotel Advisors Global website and deliver the services you have requested. Hotel Advisors Global may use your personally identifiable information to inform you of other products or services available from Hotel Advisors Global and its affiliates. Hotel Advisors Global may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hotel Advisors Global does not sell, rent or lease its customer lists to third parties. Hotel Advisors Global may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Hotel Advisors Global may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Hotel Advisors Global, and they are required to maintain the confidentiality of your information.

Hotel Advisors Global does not use or disclose sensitive personal information without your explicit consent.

Hotel Advisors Global keeps track of the websites and pages our customers visit within Hotel Advisors Global, to determine what Hotel Advisors Global services are the most popular. This data is used to deliver customised content within Hotel Advisors Global to customers whose behaviour indicates that they are interested in a particular subject area.

The Hotel Advisors Global website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hotel Advisors Global or the site; (b) protect and defend the rights or property of Hotel Advisors Global; and, (c) act under exigent circumstances to protect the personal safety of users of Hotel Advisors Global, or the public.

Use of cookies

The Hotel Advisors Global website use cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Hotel Advisors Global pages, or register with Hotel Advisors Global site or services, a cookie helps Hotel Advisors Global to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as business address, etc. When you return to the same Hotel Advisors Global website, the information you previously provided can be retrieved, so you can easily use the Hotel Advisors Global features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Security of your personal information

Hotel Advisors Global secures your personal information from unauthorised access, use or disclosure. Hotel Advisors Global secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

Hotel Advisors Global may occasionally update this Statement of Privacy to reflect company and customer feedback. Hotel Advisors Global encourages you to periodically review this Statement to be informed of how Hotel Advisors Global is protecting your information. Hotel Advisors Global welcomes your comments regarding this Statement of Privacy. If you consider that Hotel Advisors Global has not adhered to this Statement, please contact us at: 1300 198 478